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FAQs

    1.  Why is my bill so high?
    2.  How do I reduce my bill?
    3.  Why was there an increase in the sewer rate?
    4.  How do you calculate my bill?
    5.  Why is there a fixed monthly base charge added?
    6.  When was the last sewer rate increase?
    7.  Is there a non-user or clean water fee included in the rates?
    8.  Are future rate increases planned?
    9.  Where can I get more information?
 
    Q.  Why is my bill so high?
    A. 

Your sewer charges are based on water consumption as determined by your water provider. Could you have a water leak on your service line, a leaking faucet or toilet? Have you increased your outside watering?



    Q.  How do I reduce my bill?
    A. 

Your billed is based on the amount of water used. You can reduce the amount of your water usage by repairing leaking faucets and toilets, installing low-flow shower heads, installing more efficient washing machine and dishwasher appliances and limiting lawn irrigation.



    Q.  Why was there an increase in the sewer rate?
    A. 

The County made changes so that sewer rates will more accurately charge customers for the services provided. Rates for sewer service had not been increased since Jan 1, 2008.



    Q.  How do you calculate my bill?
    A. 
  1. A sewer bill includes two charges: a monthly base charge based on the size of your water meter and a volumetric charge based on your metered water usage.

The monthly base charge is determined as follows:

Monthly Base Charge

meter size

Charge

(diameter)

5/8"

$20.33

3/4"

$22.37

1"

$28.45

1 1/2"

$36.59

2"

$58.95

Monthly Base Charge

meter size

Charge

(diameter)

3"

$223.56

4"

$284.55

6"

$426.81

8"

$589.40

10"

$751.99

               

The volumetric charge is calculated as follows:

Residential User
The volumetric charge for a residential user is based on a three-tiered rate schedule the rate increases as more water is used. For most users, the metered water usage is multiplied by an 85% return factor to account for outdoor water use not returned to the sewer. This determines the number of billed units, which is then multiplied times the sewer rate for each tier of water used.

If the residential customer has a secondary irrigation meter or is otherwise limited on outdoor water use, the 85% return factor does not apply and the billed units are the same as the metered water usage.    

                                  Billed Unit
Volume(ccf*)                    Rate per billed unit
Block 1                        0 3                                             $6.10
Block 2                        4 6                                             $9.48
Block 3                        7 plus                                          $10.83

*100 cubic feet

Non-Residential User
The volumetric charge for a Non-Residential User is $10.66 for each unit of metered water consumption.



    Q.  Why is there a fixed monthly base charge added?
    A. 

There are significant fixed costs incurred just to make sewer service available when you need it. These include billing and administrative costs as well as costs to maintain the line to which your service is connected. The base charge provides a way to more accurately charge these types of costs. Many utilities use this type of structure.



    Q.  When was the last sewer rate increase?
    A. 

The last rate increase became effective on January 1, 2008 when the rate was increased to $7.40/ccf.



    Q.  Is there a non-user or clean water fee included in the rates?
    A. 

No.



    Q.  Are future rate increases planned?
    A. 

Rate increases will be certainly be necessary in the future as, for example, fuel, energy and other costs rise over time and as stricter regulatory requirements are imposed. However, no specific rate increases are currently proposed.



    Q.  Where can I get more information?
    A. 

Further information can be found on this website or you can call (205) 325-5390.